Questions Buyers Actually Ask
Manufacturer status, quality system, lead times, certifications, freight and warranty — straight answers, the same ones our sales desk gives.
Are you a manufacturer or a trading company?
We are a manufacturer with over 30 years of design and production experience, located in Dalian, China. Established August 1993; approximately 6,000 m² production plant, upgraded and expanded in 2021.
Can you provide design services?
Yes. With more than 100 developed tank designs behind us, our engineers produce drawings from your requirements — 2D CAD as standard, 3D models for complex structures.
How do you ensure quality?
Full-process quality control from an engineering drawing review; materials compliant with GB, JIS and ASTM with material certificates supplied; a professional QC team whose members each hold over ten years of experience (two trained for three years inside a Japanese quality team); premium protective packaging on every shipment.
What are your certifications?
ISO 9001:2015 quality management system (cert. ZZLH29625Q10214R0S, scope: design and manufacture of stainless steel liquid tanks); TÜV/SGS third-party testing; multiple models hold UN type approval issued by China Classification Society; recognized Excellent Supplier by CTI (Huace); China High-Tech Enterprise certificate with more than 20 national patents.
What delivery terms do you offer?
EXW, FOB, CIF, CFR, DAP and DDP. Shipments depart from Dalian Port, an international port with routes across Asia, Europe, the Americas and Africa.
What is the minimum order quantity?
One set. Contact us for special ordering programs.
How fast is a quotation?
A detailed quotation within 48 hours after your design requirements are confirmed.
What is the lead time?
Standard products typically ship within 7–10 days from semi-finished stock; customized or certified products generally require 30 days or more depending on scope.
Do you keep stock?
Semi-finished stock is held for standard stainless models, which is what makes the 7–10 day window real.
What warranty applies?
One-year standard warranty; service support extends across the product's working life. Scope and spare-parts policy follow the contract.
Which markets do you serve?
More than 20 countries including Japan, Singapore, Canada, the UAE, the USA and European countries, with deep long-term experience in the Japanese market.
How is freight calculated?
We confirm pricing with our forwarder against destination port and your cargo dimensions.
Can the tanks be used outdoors in extreme heat or cold?
Yes. Stainless steel offers high corrosion resistance and tolerates high temperatures; many customer tanks operate outdoors through wind and snow without effect.
Which languages does your team support?
Chinese, English, Japanese and Korean communication, with one dedicated specialist tracking each order end to end.
Send your medium sheet. Get a drawing.
Capacity, grade, ports and paperwork quoted against your actual duty — detailed quotation within 48 hours of confirmed requirements.